All Systems Operational

About This Site

Welcome to Dubsado's home for information on system performance. If there are any site wide interruptions, a status note will be posted on this page.

Uptime over the past 90 days. View historical uptime.
Home Page ? Operational
90 days ago
100.0 % uptime
Today
Web Application ? Operational
90 days ago
100.0 % uptime
Today
SendGrid ? Operational
90 days ago
99.85 % uptime
Today
Cloudinary ? Operational
90 days ago
100.0 % uptime
Today
Dubsado Workflows ? Operational
90 days ago
100.0 % uptime
Today
White Labeling Service ? Operational
90 days ago
100.0 % uptime
Today
Xero Integration Operational
90 days ago
100.0 % uptime
Today
Payment reminders Operational
90 days ago
100.0 % uptime
Today
PDF Exports ? Operational
90 days ago
100.0 % uptime
Today
Calendar & Scheduling ? Operational
90 days ago
100.0 % uptime
Today
Dubsado Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 17, 2024
Notification email outage
Resolved - Our notification email sending service is now back to normal!

If you encounter any further issues receiving Dubsado notification emails, password reset emails, or account verification emails, please do not hesitate to reach out to our Customer Care team. Thank you!
May 17, 05:00 UTC
Monitoring - We have heard back from our third party email sending partner, SendGrid, and our notification email service should now be back online! We expect there to be some delays in sending the emails that were queued during the outage. If you are attempting to reset your password or verify your email, it may take some extra time for those emails to reach your inbox.

We will continue to monitor and update you again once service is back to normal. Thank you for your patience and understanding!
May 17, 04:22 UTC
Identified - Our team has identified the source of the outage and we have patched the issue up on our end. We are working with our third party email sending partner, SendGrid, to get our notification email service back online.

We expect to hear back from them and have a resolution some time after 9 AM Pacific, Friday May 17. In the meantime, we recommend checking your Dubsado account regularly to ensure you don’t miss any important notifications.
May 17, 03:44 UTC
Investigating - We are currently investigating an outage of Dubsado notification emails. This outage impacts notification emails sent by Dubsado to you to notify you of events such as new leads, payments received, appointments booked, etc.

This outage also impacts new account verification emails.

Emails you send to clients are NOT impacted as long as you have connected your email account to Dubsado. If you have not connected an email account to Dubsado for sending emails, then emails you send during this outage will not be delivered.
May 17, 01:14 UTC
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage